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Customer reviews

28-Jul-2016
Fabulous stay and everything was perfect! Very welcoming and accommodating staff. Shout out to Mary and Sam at the front desk and Peter for his assistance at breakfast. Gave a glowing review of all on Tripadvisor. Thanks for the lovely stay!

25-Jul-2016
We were very pleased with our choice of the Granville hotel for our stay on Waterford. The location was excellent- in the city centre. The room and hotel grounds were spotless. The room was spacious also. The staff were super friendly and attentive and breakfast was superb.

21-Jul-2016
Lovely hotel in Waterford, Ireland. Right on water in heart of the town. Very clean and friendly. Great breakfast. Family-owned and you can really tell the difference.

18-Jul-2016
another very pleasant stay at the granville

17-Jul-2016
Outstanding professional and personable service; amazing trained staff with Sami at front desk to Mary at breakfast. These are special examples of staff who are Ambassadors of genuine warmth and care. I am delighted and highly recommend. Bar service and food excellent.

14-Jul-2016
We really enjoyed our stay in Granville Hotel. Staff friendly, helpful, courteous at all times. Food delicious and very well presented. Hotel immaculate. This was our first visit to Waterford and we plan to return to this beautiful city soon again. Loved Waterford Crystal & Bishops Palace.

9-Jul-2016
very comfortable, great breakfast and dinner, reasonable cost and best of all lovely helpful staff.

8-Jul-2016
Beautiful historical hotel. Great restaurants. Great value. This hotel was the best part of our stay in Waterford.

8-Jul-2016
Great location. Very nice hotel. Staff were extremely friendly & very helpful. Bedroom was far too warm.

2-Jul-2016
Staff were very friendly & helpful. Bedroom was clean & bright with a really big comfortable bed. Breakfast was excellent with loads of choice. Overall we were extremely happy with our stay.

1-Jul-2016
We really enjoyed our stay at the Granville Arms Hotel. The dinner in the Bianconi restaurant was amazing . Portion sizes were huge and delicious, staff were friendly and very professional. Breakfast was delicious too and the hot breakfast is cooked to order which is quite unusual these days . We will definitely be back !

21-Jun-2016
Enjoyable stay, good food and service in the bar.

18-Jun-2016
myself and my husband travel around Ireland quite a lot and we have stayed in some lovely hotels ,but we could not fault anything about the Granville hotel .The food is amazing I asked for a cold meat salad that is not on the menu anymore and it was no problem for the chef to make one up for me .Breakfast is amazing all homemade breads and jams which you can purchase to take home with you .Rooms are so spacious and clean with bottles of water and cookies left for you every day .We will definitely be back to this hotel again .thank you to all the staff that made our stay so special .

15-Jun-2016
Room was fantastic. Hospitality was great. Breakfast was not as good as expected.

11-Jun-2016
Very plush and historic. Right on the riverfront It was nice to have a hotel rate for parking

2-Jun-2016
We were very impressed with the high level of service and friendliness by all employees we met during our stay. Great job!!

1-Jun-2016
Exceeded expectations! Everyone was wonderfully friendly and the rooms and food were perfect. Wish we had been told upon arrival about the live music in the lounge that evening...we, luckily, wandered in and had one of the best nights of our holiday, but we could have just as easily missed it as there was no mention of it...glad we didn't!

1-Jun-2016
Very comfortable, clean accommodations. A wonderful place to conclude our 30 day stay on the emerald isle.

29-May-2016
Our stay at the Granville was excellent in every way. Superb breakfast, attentive and friendly staff everywhere, live music in the bar, comfortable clean room with two comfy chairs. The antique furnishings made it all seem very luxurious, like some of the fine old hotels of Europe. Excellent in all respects.

26-May-2016
The Granville is old time elegance with modern conveniences. I write this from my room where the Internet is free. Best breakfast anywhere and I have traveled the world. I am not one to take pictures of food to send or post but I had to take 3 pictures of this spread. Lovely

14-May-2016
The menu in the the restaurant was the same for the 3 nights we stayed. We felt that this did not give us any real choice of main course dishes.

14-May-2016
Very pleasant hotel. The staff was very courteous and helpful. The rooms were spacious and quiet. Really enjoyed the included breakfast, I would definitely recommend this hotel.

8-May-2016
Lovely relaxing stay...Located smack in middle of Waterford with fine view over the river....All the tourist and shopping areas within walking distance. Great atmosphere in bar and food there really appetising.Cosy but stylish made this hotel a place to return to.

8-May-2016
The accommodations were very good. There are stairs. The staff was very friendly and helpful in all of our needs. I would definitely recommend this hotel.

8-May-2016
We stayed at the Granville for 3 nights in may and had a wonderful time. The king room was fantastic and the food in the restaurant was beautiful.

8-May-2016
very satisfied with our recent stay at the Granville Hotel. The hotel staff was very friendly and helpful. The room although was a bit small was very clean and inviting. The restaurant the food was delicious and the wait staff very efficient and pleasant. We recommend this quaint hotel and hope to return on our next visit to Waterford.

6-May-2016
Extremely happy with my stay at Granville - have stayed before and will be staying again - excellent staff - from reception, restaurant to bar staff cannot praise them enough for their wonderful service - only one very tiny criticism regarding the room bathroom looking a little tierd - spotlessly clean but could do with a little update but as I said minor criticism

4-May-2016
Front desk was friendly and knowledgeable, room was FABULOUS! Beautiful, clean, great view. The location was excellent and the breakfast was awesome. Eggs cooked to order was a special treat.

3-May-2016
Such a lovely hotel, great facilities, fantastically comfortable and spacious room, brilliantly helpful staff, lovely breakfast, lively bar - we enjoyed everything about our stay with you.

2-May-2016
Beautiful hotel with great food and fabulous staff

1-May-2016
A wonderful, cosy hotel with friendly and efficient staff, excellently located. Hard to imagine a better hotel breakfast in Ireland for its range of choice and quality.

28-Apr-2016
The staff were truly amazing!! So nice and helpful. The rooms were clean and wonderful. I can't say enough nice things about this hotel . I would definitely stay here again!!

27-Apr-2016
Really enjoyed our stay. Hotel is fab, so well maintained & the staff are great.

14-Apr-2016
"A little extra" was my experience at the Granville hotel. I will definitely be back.

12-Apr-2016
Very nice stay especially the breakfast which was fantastic.

10-Apr-2016
Only down side bathroom was quite small having no areas for toiletries etc.

9-Apr-2016
The staff were very helpful.The breakfast was exceptional,all in all very good service,

9-Apr-2016
The staff at the Granville are all so very friendly and helpful,nothing is too much trouble,wonderful atmosphere,a fantastic historical building great food.thank you for a truly memorable stay .

8-Apr-2016
Overnight stay was great...lovely friendly and helpful staff..fabulous breakfast

6-Apr-2016
Very central to medieval part of town also lots of choice of restaurants and pubs nearby for a change from their own very good options, if your stay is a longer than a couple of days. As it is a famous house of grandeur from former times the hotel still has some of the charm of that era, and newly decorated in that style. Most staff very helpful some in restaurant and bar especially so.

4-Apr-2016
Just back from a very pleasant stay here.Staff very friendly. Express check-in . No waiting .Requested a room near the elevator , not beside it ( 303) and this was duly delivered. The room was spacious and tastefully furnished . Food in restaurant was good in value and choices. Staff very friendly. . Main breakfast served to table . Also a plentiful buffet for all tastes. We will be definitely be back again. Thanks to all there.

3-Apr-2016
Lovely hotel, standards never change, always has the feel of a timeless piece of beauty in Waterford. Staff wonderful and seem genuinely keen to please the customer. Would definitely stay again. Breakfast very good, choice and standard. Dinner a little unsure, good fresh food well cooked, a little overlooked at times. Strong odour of stale tobacco at times in bar area. Dislike shower curtains.

30-Mar-2016
Only issue we had was the TV wasn't working properly, as was the case with our previous stay, but every effort was made to rectify it but we only had 2 TV channels that we could watch in the end. Alternative room was offered to us but we were unpacked and settled at that stage and at our age it was too much hassle to move. Staff very helpful though.

29-Mar-2016
Excellent service, truly impressed by the standard of service from front desk all the way through the different departments we interacted with. We were on a bike and were kindly allowed to put it in the lane way at the side of the hotel, great peace of mind to now that it was in a secure location.

25-Mar-2016
A nice hotel with pleasant surroundings and friendly and helpful staff.

24-Mar-2016
Hotel had a lovely, warm atmosphere and was obviously steeped in history. The staff were exceptionally pleasant - special mention to Peter in the restaurant. I loved my spacious room with its great views and beautiful furnishings. Bed really comfy, plenty of hot water and food fabulous. A real treat to stay at Granville hotel.

21-Mar-2016
My husband and myself stayed for three nights we booked the dinner and breakfast included for the three days we got a special price for the over 50s.The food was amazing and the staff so kind and could not do enough for us we felt like we were spoilt.we have stayed in three other Hotels in Waterford city and the Granville Hotel is the best we could not find any faults.We will be booking again in August for sure and we are so looking forward to it.

20-Mar-2016
lovely hotel,courteous and helpful staff and great food.I look forward to staying at .granville on my next visit to Ireland.

18-Mar-2016
Room 221 way too warm even with the heating turned off. To be fair we didn't realise there was a fan in the room until the morning after.

13-Mar-2016
Very professional establishment with excellent customer care, Amanda was particularly kind to me when we experienced noise in our room. Would definitely recommend and will return.