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Customer reviews

17-Jun-2017
We absolutely loved our stay at the Granville Hotel and it certainly added to our visit. From the moment we arrived and checked it with your Front Desk Staff, a five star experience began. Thank you to your team; we had an amazing visit.

12-Jun-2017
Wonderful hotel: great staff, good food, good bar, good entertainment, very nice people, excellent location and convenient parking. What more could one ask for (other than a reduced rate that is....). Very well done by all without exception.

5-Jun-2017
Very friendly staff and very helpful . Hotel is always spotless and breakfast was the best !!!

2-Jun-2017
My husband and I felt like our vacation in Ireland had really started when we checked into the Granville Hotel.

31-May-2017
We had a lovely room, plenty of space and a nice surprise waiting for us on check in as it was our wedding anniversary. The Bar credit is also a good idea as it gave us a welcome drink and encouraged us to spend more in the bar (which we did). Staff were excellent, including bar, reception and at breakfast. Parking was easy, location for the city excellent too. Only thing I would change is your coffee supplier (unless you cater predominantly for the US market) - it was weak and undrinkable for our tastes. We would recommend and would stay there again if we were in the area again.

30-May-2017
I was most impressed with the Granville and will likely stay there again in the future. From the excellent breakfast to the lively pub, it was a pleasurable and memorable experience.

28-May-2017
Lovely hotel, comfortable large room. Perfect location. Our breakfasts were very good, the breakfast room was sunny, tables were spaced enough apart so the space does not feel crowded. Cozy bar too. Happy, helpful staff. We would definitely stay here again.

25-May-2017
Granville Hotel has a friendly staff, nice rooms and a very good breakfast. The central harbor side location across from the clock tower and parking right across the street for 3€ was very convenient. Our initial room smelled like smoke and we were given another nice room within minutes of our complaint.

21-May-2017
Our stay in the Granville Hotel was lovely for 3 nights. We had bar food the first evening and it was very good. Breakfast in the morning was beautiful. There was a wide choice on the breakfast menu. I would recommend the porridge with a little liquer served by the lovely Mary Collins. The bedroom was spacious and very clean. Staff in the hotel very friendly. I would highly recommend the Granville to stay on your break to Waterford. Keep up the good work.

21-May-2017
Beautiful hotel, great rooms, so clean, very friendly staff and gorgeous food. I'll definitely stay again. I highly recommend it :)

14-May-2017
Loved our stay at the Granville! Older hotel (very nicely maintained) in a prime location on the river. Restaurant is superb. Service is awesome. You have got to try the porridge with Muldoon's whiskey for breakfast! Unbelievably good!

13-May-2017
Outstanding stay at the Granville. Welcoming staff, updated lobby and rooms, excellent pub at night and superb breakfast. Want to come back and regret only having one night.

7-May-2017
Staff made the stay in your lovely hotel, bar was like sitting in your sitting room at home.

3-May-2017
My wife & I enjoyed our recent mid-week stay at your Hotel. Your staff were most welcoming, efficient and helpful. Our room was comfortable and the breakfasts first class. Many thanks.

24-Apr-2017
Very courteous and helpful staff. We asked to change rooms because the room offered had a few steps up to the sitting area. The staff were excellent and offered me a choice. They apologised for any noise on at the w/e as there was a wedding on. It did not disturb us. Great location would certainly go back.

24-Apr-2017
It is a beautiful, gracious hotel in a prime location. The staff was wonderful, and we enjoyed our stay thoroughly.

22-Apr-2017
The staff was extremely friendly and helpful!

22-Apr-2017
Very pleased with the hotel. Intend returning. It was necessary for us to leave earlier than planned and Alan at Reception dealt with our unexpected problem both efficiently and graciously.

16-Apr-2017
Enjoyed our stay . Room was a bit too hot even after changing thermostat and couldn't have windows open due to the music and we had an 8 month old baby Very spacious room . Good bar and impressed by the array of gins! Great touch giving Easter egg on arrival and good to use 10 Euro voucher for bar when booking firstly Shame we had to leave early for the ferryas im sure the cooked breakfast would have been very good Very kind of you to open up the the continental breakfast for us hslfan hour earlier than usual so we could still have something before we left Would definitely be happy to stay again Thanks

12-Apr-2017
Granville hotel is so welcoming , everybody in granville hotel looked after me n my husband so well ⛤⛤⛤⛤⛤ we could not fault this hotel , the meals are excellent, granville hotel breakfast n evening 4 course evening meals are delicious ⛤⛤⛤⛤⛤ anyone looking for the best hotel to stay in waterford City in our opinion the granville hotel is the hotel to book into ⚘⚘⚘ Liz n Patrick doyle april 12th 2017 ⚘⚘⚘

9-Apr-2017
Dinner was nice

3-Apr-2017
From arriving to leaving the staff were very helpful and informative.

3-Apr-2017
The warm Irish Welcome from Mary was delightful after a long journey- Mary was so nice and helpful. Room was small but clean and I had everything I needed. The restaurant staff were also so so nice and the home baking and dinner was excellent. I cannot comment on the location as I was just in the hotel and did not leave to visit the city but within the hotel was all good. I had a very pleasant stay. thank you!

1-Apr-2017
Our first time in Waterford. We loved the location of the hotel and found the staff so friendly and welcoming. Having the car park directly opposite was great too. We thought the breakfast was standout. How good can a breakfast be? There is a 'glass ceiling' on what can be achieved. Well the Granville pushes back the boundaries. I tried Baileys with porridge for the first time. The fruit salad was obviously freshly prepared and the brown toast was delicious. I especially liked the lady supervising the cold buffet items. She made sure everything kept its eye appeal and was so welcoming , advising me about the amount of Bailey's needed. She's a great asset to this hotel in the way she adds a personal touch to having breakfast there, but all the staff were great. The Granville would be my first choice for any future stays in Waterford. Appreciation to everyone concerned.

1-Apr-2017
We love it - food fab. We go for lunch weekly and this was our 3rd stay here. Breakfast nicest we have ever tasted but only issue was the Porter knocked on our door at 6am telling us to keep the noise down! We are 2 40 yr old! Management handled it well. Eleanor Keane

24-Mar-2017
Very nice stay at the hotel and the food was very nice, staff were very attentive and I slept very well. Thank you for the voucher you provided for drinks before dinner.

17-Mar-2017
The Granville is a beautiful olde worlde hotel with wonderful service values. Décor in the public rooms is a lovely mix of high Victorian and Art nouveau to a very high standard of finish and it's all brought right up to date with cappuccino and wifi. My room was very comfortable and furnished as required of a modern hotel room. If I were to nit-pic though, I would mention thin walls and a shower curtain rather than a screen. Overall I will stay there again when I visit Waterford.

13-Mar-2017
I really enjoyed my stay especially breakfast and the waiter was terrific. He should be given credit for it. The food was lovely but there were some hairs in the bathroom so maybe an extra clean would be ideal

7-Mar-2017
Wonderful care from everyone from the moment of check in until departure.

28-Feb-2017
Efficient staff, food great, room comfortable, bar/lounge very busy & noisy, a need for quiet area for residents to relax. Maeve Corcoran

24-Feb-2017
We had an excellent break at this hotel and would recommend it highly. Definitely will be back. Food was fantastic and the staff were exceptional.

21-Feb-2017
your staff was very helpful. They provided excellent service. I enjoyed my stay and will recommend the hotel to my friends

16-Feb-2017
Excellent service and a great stay. Good food, great location and will definitely book again.

7-Feb-2017
All Staff were extremely helpful and courteous. The King Size bed was very comfortable.

30-Jan-2017
My Wife and I have being staying in this Hotel and others, in Waterford since 1974.But the Grandville is one step ahead of the rest, only problem I have is it's very hard to book a date during high session. The Staff are Outstanding, most have been there forever.Which say's a lot for Management.

30-Jan-2017
Excellent stay. Staff superb. Will definitely be back.

29-Jan-2017
From check in to departure the staff could have not been any more courteous or helpful.The room was excellent and the bar was lively and again with great bar staff. The breakfeast was a threat with great selection and choice.

23-Jan-2017
My wife & i stayed in the Granville in early January and i posted a review on trip advisor. We were equally very satisfied with our stay this week. Excellent friendly staff, great food, room was lovely, absolutely no complaints. we will definitely stay again

16-Jan-2017
Friendly staff. Very comfortable rooms.

12-Jan-2017
Very pleasantly surprised by the overall experience of staying at the Granville Hotel. I was staying for 1 night as part of a cross country business trip. Check in was quick and easy at 5:30pm. I enjoyed a delicious home cooked meal in the bar which was relatively busy with a nice atmosphere. The staff are all extremely helpful and welcoming- some of the nicest hotel staff I have ever met, which was particularly appreciated after a long day on the road. Rooms are well appointed and cosy, with comfy furnishings and nespresso coffee machines. Wifi is fine for emails and web use, although I didn't try streaming any video content. Parking is easy just across the street and the hotel even validate your ticket for overnight guests. I will definitely be back!!

4-Jan-2017
Could not fault this hotel. Enjoyable stay in a very comfortable hotel. Everything from staff to facilities are a1.

3-Jan-2017
We stayed just the one night spur of the moment booking Room was lovely, clean and comfortable, staff very friendly Would stay again Regards Brian Fenelon

3-Jan-2017
Busy hotel, staff really helpful and courteous, really enjoyed the breakfast and lunch in the hotel . shops within walking distance Easy car parking across from the hotel

26-Dec-2016
I had lovely time as always. I have stayed seceral times already and will be staying again later this wwwk with some family members. Keep up the great work.

22-Dec-2016
A warm and comfortable room overlooking the river and moored boats. An enjoyable meal, fine and varied breakfast, welcoming waitress and an informative and friendly receptionist. Perfect! Cliff W.

22-Dec-2016
Lovely staff,great location...perfect place to stay

20-Dec-2016
Great staff. Good food. Beautiful rooms and building. Will definitely stay again.

13-Dec-2016
A comfortable stay, excellent breakfast.

11-Dec-2016
First impressions were brilliant, the hotel had been decorated for Christmas and made a very pleasant atmosphere. Reception staff, bar staff and breakfast staff were friendly and informative in all aspects of hotel and Waterford city, and made our stay very warm and welcoming. Our room was bright clean and warm, we just wished we had of stayed for longer. We will be back very soon, well done to all at The Granville. 10/10

9-Dec-2016
We had a lovely time in Waterford. The staff were very helpful and the food was lovely