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Customer reviews

Lovey room very helpful staff would definitely stay here again.

Had a great time and the food o my god was on real

central location friendly staff good food and fab breakfast

Thanks for a fantastic breakfast and very comfortable room. We loved the decor. the hotel is very close to the sights.

We had good expectations given The Granvilles online profile and weren't disappointed. A lovely hotel with fantastic staff.

Lovely hotel, spotless. Lovely bar. Very nice staff. Had to queue for breakfast on Sunday, sausages not great, poor quality.

Our decision to book an overnight stay in Waterford was somewhat last minute, so we pulled out our trusty Rick Steves guidebook and saw his positive comments about The Granville. That was a great decision, because our stay was delightful! The room was large, comfortable and well priced. The amazing breakfast even doubled the value in my opinion. It was fresh and varied. The staff was pleasant, with our hostess (Mary) being one of the most friendly people we have met in our 3 month stay in Ireland. This is saying a lot, as the people of Ireland as a whole are very kind and welcoming. The only minor issue we had was that Wi-Fi was not working in our room when we arrived. My husband called the front desk and they said it would be taken care of. It was (promptly). They called back 10 minutes later to check on the situation. Grew customer service!

The heat control did not work.

Comfortable water front lodging. Nice bed and bathroom. Good restaurant with helpful staff. Front desk staff helpful and capable as well. Not a 5-star hotel but not a 5-star price either.

From the moment we arrived we were greeted with a smile and a welcome. at the reception staff accomadated our request to move the breakfast on one of our booked days to our arrival morning. Our prebooked room was made available for an early check in and as we had travelled overnight this was extremely welcomed by us . I honestly cannot single out a member of staff for praise over another as every member went "the extra mile" to help, welcome and chat with us. Our visit was a real pleasure. We shall return very soon. Thank you so very much .

Great location near shopping and sites. Breakfast was one of the best we experienced in Ireland. All this at the price we paid--amazing value.

Lovely hotel and staff with the most comfortable bed ever!

My wife and I had a lovely stay at the Granville Hotel in Waterford. The staff was very friendly and helpful during our stay. We had breakfast and lunch at the hotel and every thing was very good. Our room was comfortable and relaxing. Thanks to all the staff for making our stay very delightful

A perfect jewel of a hotel right on the quay. Service is excellent. We loved the cozy bar and the wonderful breakfast. So pretty with antiques, paintings and framed photos of Waterford & its history over the years. I cannot recommend it enough.

The service in the restaurant was excellent as was the food. Staff very helpful. We had the 2b&b & 1 dinner offer and this was great value for money. We will return....

Excellent stay in all respects.

A great stay, very helpful staff who provided very good service. Elizabeth in the restaurant was a very helpful young lady who helped with a dietary problem during dinner. Will be back.....

Wonderful Hotel. Accommodation + Catering + Exceptional Staff add up to a First Class Experience.

We enjoyed our two day stay at the Granville hotel . The outstanding feature of the hotel was the friendliness and professionalism of the staff from the moment we arrived until we left . I have no hesitation in recommending this hotel to my friends who plan to visit Waterford.

Enjoyed our stay at the Granville. Beautiful old world hotel. Had a great meal at the Hotel's Restaurant. Highly recommend this place.

Everything was fantastic, accommodation, staff, food etc. but special mention should be made of the housekeeping staff who went out of their way, literally, to make our stay memorable

Would prefer a buffet breakfast. The vegetarian options were poor.

Always a pleasure to stay at the Granville Hotel, Waterford. Thank you to all Staff throughout the hotel for your friendliness helpfulness and going that extra mile to make everyones stay so enjoyable. Well done to all.

It's been quite a while since we last stayed and it was very pleasing to find that all the good points we remember are still to the fore. Service, food and comfort together with friendliness will bring us back again a.s.a.p.

The Granville is a lovely hotel in the center of Waterford and I would highly recommend it .

Beautiful place, great accommodations, excellent staff.

Excellent Hotel on the Quay in Waterford City. Accommodation first class. We upgraded to 5th Floor as it was my birthday and had great view of the Quay from our balcony. Our room was 5 Star. Food here is excellent. The Restaurant serves an Early Bird Menu and a Set Dinner Menu as well as Alacarte. All very good value. The Breakfast menu gives a great choice of Buffet and Hot food cooked to order from a wide ranging menu. We found all the staff to be efficient, friendly. and helpful at all times. There is a lovely friendly welcoming atmosphere in this hotel. We will be recommending The Granville to our Family & Friends and hope to be back in the very near future.

i have stayed at the granville this past few years the staff are very helpful food is great rooms are spacious well kept

We had a lovely stay at the Granville we was treated like friend not tourist every one was helpful friendly. The food and sevice was excellent. I would recommend the ganville to any one wishing for a stress free break. I will definitely be coming back and would like to thank everyone at the Granville for making our stay so nice. Kevin & maryann

We would stay here again and recommend to our friends.

We were greeted with friendly staff at the front desk and with a lovely warm white cloth to clean our hands.. so needed at the end of the day from travelling! The rooms were nice and spacious, great location for wondering around Waterford!

Most pleasant stay at the hotel although only for one night. Plenty of character in the building with an excellent outlook. Staff were most helpful and courteous.

Great spot. Lovely room . Huge bed. Friendly staff. Variety of eating places . Thanks

As always, I have had the most comfortable stay at the Granville Hotel. Food is excellent, comfort superb,and the staff are always courteous and polite. The whole atmosphere is brilliant!!

We had a wonderful stay. Room was great and restaurant was also wonderful

Really enjoyed my stay. Food/staff etc all top class. Thank you.

Our stay at the Granville Hotel was magical. The food, room, staff and general ambience were beyond reproach. The full Irish Breakfast exceeded all expectations - e.g. Muldoons on the porridge!! The hotel was a great base to explore Waterford City on foot, and to go to Ardmore via auto. The Cussacks (owners) should be proud of their hotel and its place within the history of Ireland and Waterford.

Amazing stay at the Granville! Loved the pub and Victorian style restaurant which served a wonderful breakfast!! The staff was all wonderful!! My favorite hotel for the entire trip :-)

Large room, comfortable bed and a great breakfast all with old world charm.

Beautiful furniture,great location with a delicious breakfast. It exceeded our expectations.

the room was great and the staff were very friendly and helpful.

We were planning to stay at the Granville but could not in the end. The staff were very helpful and understanding. We would certainly recommend this hotel and look forward to being able to visit Waterford in the not too distant future. The Granville will be our first choice for accommodation!

The Granville was absolutely lovely. It had a special old world charm about it. The bar was so beautiful. The people were all so friendly and helpful, especially Mary at the front desk. She was a doll. I am so glad I chose to stay at The Granville. Also, the breakfast was so delicious. First class all the way!

Staff were wonderful and rooms comfortable

Friendly staff.. location perfect..

We had a lovely stay at the Granville. All the staff were trembly.

Enjoyed our stay - bed was great and room was "roomy". Food was extra tasty and location of hotel was perfect. Staff was very helpful and everybody was very courteous and efficient. Would stay there again.

we very much enjoyed our stay at the Granville, lovely hotel, only wished we had booked more than 1 night. Great staff, wonderful breakfast, lovely bedroom. just perfect. thank you. Hazel

Myself & three other people stayed with The Granville Hotel on Wednesday night last the 15th April 2015. The reason for our visit was to attend the funeral of Mrs. Martha Mulligan RIP. We found the hotel very nice, really nice staff and the food was excellent.

Had an overnight stay with husband ,hotel is fabulously decorated spotless clean ,we had dinner in the evening the food was fantastic especially the steak yum ! ,staff were very polite and not in your face,breakfast was lovely this morn we will definitely be back again