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Customer reviews

A perfect jewel of a hotel right on the quay. Service is excellent. We loved the cozy bar and the wonderful breakfast. So pretty with antiques, paintings and framed photos of Waterford & its history over the years. I cannot recommend it enough.

The service in the restaurant was excellent as was the food. Staff very helpful. We had the 2b&b & 1 dinner offer and this was great value for money. We will return....

Excellent stay in all respects.

A great stay, very helpful staff who provided very good service. Elizabeth in the restaurant was a very helpful young lady who helped with a dietary problem during dinner. Will be back.....

Wonderful Hotel. Accommodation + Catering + Exceptional Staff add up to a First Class Experience.

We enjoyed our two day stay at the Granville hotel . The outstanding feature of the hotel was the friendliness and professionalism of the staff from the moment we arrived until we left . I have no hesitation in recommending this hotel to my friends who plan to visit Waterford.

Enjoyed our stay at the Granville. Beautiful old world hotel. Had a great meal at the Hotel's Restaurant. Highly recommend this place.

Everything was fantastic, accommodation, staff, food etc. but special mention should be made of the housekeeping staff who went out of their way, literally, to make our stay memorable

Would prefer a buffet breakfast. The vegetarian options were poor.

Always a pleasure to stay at the Granville Hotel, Waterford. Thank you to all Staff throughout the hotel for your friendliness helpfulness and going that extra mile to make everyones stay so enjoyable. Well done to all.

It's been quite a while since we last stayed and it was very pleasing to find that all the good points we remember are still to the fore. Service, food and comfort together with friendliness will bring us back again a.s.a.p.

The Granville is a lovely hotel in the center of Waterford and I would highly recommend it .

Beautiful place, great accommodations, excellent staff.

Excellent Hotel on the Quay in Waterford City. Accommodation first class. We upgraded to 5th Floor as it was my birthday and had great view of the Quay from our balcony. Our room was 5 Star. Food here is excellent. The Restaurant serves an Early Bird Menu and a Set Dinner Menu as well as Alacarte. All very good value. The Breakfast menu gives a great choice of Buffet and Hot food cooked to order from a wide ranging menu. We found all the staff to be efficient, friendly. and helpful at all times. There is a lovely friendly welcoming atmosphere in this hotel. We will be recommending The Granville to our Family & Friends and hope to be back in the very near future.

i have stayed at the granville this past few years the staff are very helpful food is great rooms are spacious well kept

We had a lovely stay at the Granville we was treated like friend not tourist every one was helpful friendly. The food and sevice was excellent. I would recommend the ganville to any one wishing for a stress free break. I will definitely be coming back and would like to thank everyone at the Granville for making our stay so nice. Kevin & maryann

We would stay here again and recommend to our friends.

We were greeted with friendly staff at the front desk and with a lovely warm white cloth to clean our hands.. so needed at the end of the day from travelling! The rooms were nice and spacious, great location for wondering around Waterford!

Most pleasant stay at the hotel although only for one night. Plenty of character in the building with an excellent outlook. Staff were most helpful and courteous.

Great spot. Lovely room . Huge bed. Friendly staff. Variety of eating places . Thanks

As always, I have had the most comfortable stay at the Granville Hotel. Food is excellent, comfort superb,and the staff are always courteous and polite. The whole atmosphere is brilliant!!

We had a wonderful stay. Room was great and restaurant was also wonderful

Really enjoyed my stay. Food/staff etc all top class. Thank you.

Our stay at the Granville Hotel was magical. The food, room, staff and general ambience were beyond reproach. The full Irish Breakfast exceeded all expectations - e.g. Muldoons on the porridge!! The hotel was a great base to explore Waterford City on foot, and to go to Ardmore via auto. The Cussacks (owners) should be proud of their hotel and its place within the history of Ireland and Waterford.

Amazing stay at the Granville! Loved the pub and Victorian style restaurant which served a wonderful breakfast!! The staff was all wonderful!! My favorite hotel for the entire trip :-)

Large room, comfortable bed and a great breakfast all with old world charm.

Beautiful furniture,great location with a delicious breakfast. It exceeded our expectations.

the room was great and the staff were very friendly and helpful.

We were planning to stay at the Granville but could not in the end. The staff were very helpful and understanding. We would certainly recommend this hotel and look forward to being able to visit Waterford in the not too distant future. The Granville will be our first choice for accommodation!

The Granville was absolutely lovely. It had a special old world charm about it. The bar was so beautiful. The people were all so friendly and helpful, especially Mary at the front desk. She was a doll. I am so glad I chose to stay at The Granville. Also, the breakfast was so delicious. First class all the way!

Staff were wonderful and rooms comfortable

Friendly staff.. location perfect..

We had a lovely stay at the Granville. All the staff were trembly.

Enjoyed our stay - bed was great and room was "roomy". Food was extra tasty and location of hotel was perfect. Staff was very helpful and everybody was very courteous and efficient. Would stay there again.

we very much enjoyed our stay at the Granville, lovely hotel, only wished we had booked more than 1 night. Great staff, wonderful breakfast, lovely bedroom. just perfect. thank you. Hazel

Myself & three other people stayed with The Granville Hotel on Wednesday night last the 15th April 2015. The reason for our visit was to attend the funeral of Mrs. Martha Mulligan RIP. We found the hotel very nice, really nice staff and the food was excellent.

Had an overnight stay with husband ,hotel is fabulously decorated spotless clean ,we had dinner in the evening the food was fantastic especially the steak yum ! ,staff were very polite and not in your face,breakfast was lovely this morn we will definitely be back again

Beautiful clean hotel excellent food

It's a really nice hotel with helpful and friendly staff. We enjoyed our stay there.

Excellent, friendly service and room was very nice. Glad we chose your hotel. Our only disappointment was the bathroom provisions -- thin, small, low-quality towels and no toothbrushes / toothpaste provided gave a cheapskate feeling.

This hotel is a gem. Staff as warm as they are professional. Had a very happy stay. Ray O'Leary, Chicago.

Very friendly staff spotlessly clean and great value even at peak times.

Made a last-minute booking on the recommendation of a friend and was thrilled with the choice. From the grand exterior, followed by the welcoming and helpful staff, the elegantly appointed room and comfy bed, the weekend was a real treat! The breakfast was outstanding with a lavish selection of organic food choices. Will definitely stay again.

Really beautiful old world hotel. Staff were extremely helpful. Food delicious. Will definitely return .

fabulous value for money. Very helpful staff. Lovely room. Wonder who polishes the brass - a full time job. Recommend to anyone.

Professional staff, large room, family friendly and very good food. We stayed there for 2 nights and really enjoyed all this time. You will have to pay for parking only between 12-5pm (1euro/h) so max 5euro. Highly recommanded.

Our stay at the Granville was excellent. The staff were so friendly and helpful, the food was great and the rooms were very comfortable. Great value for money and highly recommended. Greg Smith

Lovely room, breakfast had a great choice. Really enjoyed our stay.

Wonderful stay,lovely hotel and food,my only complaint would be the cost of parking,very expensive.I've stayed in other hotels where they validate the parking.

We had a lovely time and the breakfast was fantastic. However, the bed squeaked every time we turned and the emailed questionnaire (this one!) was sent on Sunday morning at 5.23am and woke us up.