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Customer reviews

Very friendly and accommodating staff, beautiful hotel and the room was exactly as pictured. We will definitely be returning to the Granville in the future

Lovely hotel, great food, will be back

Was pleasantly surprised by quality of room and service for the price. We enjoyed our stay . Breakfasts were well prepared and presented.

As usual I enjoyed my stay in the Granville, having stayed here on & off since 2001 I can say that the quality / service is as good as ever. I will always stay at the Granville in any return visit.

Great location, excellent friendly staff in restaurants and especially reception.

We were impressed with this hotel. It is charming and has a lot of character that contrasts starkly to many of the cloned hotels that we have in many of our towns and cities today. The history associated with the building is fascinating, and the staff were most pleasant, helpful and even witty. The rooms are spacious and comfortable, and we enjoyed a goods nights sleep. Finally, breakfast in particular was an experience - try the porridge with a dash of Irish whiskey (the Muldoon was the favourite).

Staff was welcoming and pleasant, accommodations were clean and comfortable, location convenient and breakfast bountiful and delicious! We definitely recommend.

the quality of the hotel, spotless and maintained to the highest standard. Wonderful staff, professional service at its best with the Bianconi restaurant staff a highlight of our stay. situated in the best part of Waterford with easy parking, ask at the front desk they will help you in every way. only use my first name in the comment thank you

Elegant, well appointed hotel convenient to sites and transportation. Lovely dinner and great breakfast with excellent food and service. Fine value for the money, highly recommend.

Service at breakfast was excellent, location was great. Only negative was my room was smaller than expected but not bad for price

The Granville is a delightfully traditional hotel, but there is nothing wrong with that, especially when it is run as well as it is. The staff are plentiful, super-efficient and friendly - they went out of their way to make our two night stay as comfortable and as enjoyable as they could. If you like staying in 'boutique' or 'hip' then this is not the place for you but, if you appreciate old-fashioned service and hospitality, then I couldn't recommend this more highly.

Great staff, lovely hotel. Couldn't do enough for you during your stay. Highly recommend!

Our stay was very enjoyable and our rooms were very good.Breakfast excellent but our meal in the bar on 2 nights was very disappointing. Staff very friendly and helpful. Thank you

This is our 7th time here in the past 18 months & every time we come it is just like "coming home" fabulous hotel, facilities, & staff all extremely pleasant, helpful, true Irish hospitality @ its very best, the food is amazing whatever you order it shall be excellent in either the restaurant or bar, There is an absolute treasure within the staff I believe her name is Anne, this lady exudes Irish hospitality, charm, whilst encouraging you to take the porridge with a "little Irish tipple", she is an absolute treasure a true credit to the historic Granville.. never let that lady leave... Congratulations to the Cusacks & all @ the Granville you certainly have got it spot on! see you again very soon without doubt. 10/10

Nice hotel, would stay there again. Would recommend it if you like old fashioned designs.

A real gem everything from the staff to the food to the accomadation was first class. A very memorable sta,y all for the right reasons.

The Granville is a beautiful, elegant, well located hotel and the meals were superb, especially breakfast. Our room was too warm for our liking and a little noisy with the window open (of necessity) but the bed was large and comfortable and the bathroom well sized and luxurious.

Terrific Location, wonderful and helpful staff! Rooms were very nice, and breakfasts in the restaurant were a treat!

Great location, great room, great staff. We went out for a meal on Sat night and came back to the hotel for a few drinks but there was no where to have a drink as all tables were taken up with people eating food! We went to Doolys hotel lounge for a few drinks instead. But overall a very pleasant stay.

The Granville Hotel is a wonderful hotel property with excellent charm. The location for the Granville is outstanding, being centrally located downtown in Waterford. The service by the hotel staff was exceptional.

Enjoyed the hotel and the food. Staff was very friendly and helpful. The only issue we had was after we paid for an upgrade that faced the waterfront (street) we were unable to get to sleep until after midnight because of the traffic noise. Seemed like a waste of money to pay for an upgraded room and then not be able to sleep because of the road noise.

This was my first stay at the Granville- a proper Irish hotel! The staff friendly and polite at all times- great food choices, cooked and presented with care. A larger telly would be much appreciated and the stiff bath taps could do with a shot of WD40! Hope to return-Thank-you

We had a wonderful time. Room was beautiful, Breakfast was scrumptious and staff were extremely friendly. Excellent location.

Very positive experience.

Service was excellent. Great food. Great selection breakfast.

Lovely rooms with an excellent breakfast offer.

Beautiful hotel, great service, fantastic restaurant, great central location. Ample parking across the street which they validate.

Wonderful hotel with attentive and efficient staff dedicated to excellent service. Very enjoyable stay

We stayed for 3 nights at the Granville hotel. The location was perfect , right in the centre beside shops restaurants and tourist attractions.Waterford itself was 20 minutes from the coast. The hotel is spotless. Breakfast fabulous and service throughout our stay excellent and our room was beautiful. Thank you.

Grand style hotel. Clean, quiet and very comfortable. Had two very nice evenings in the Pub for drinks, dinner and chats with local Irish customers. Top notch all around.

The check in was easy and quick. The staff was very accomodating. The room was great. The bed was comfortable and the shower was nice.

We loved staying at the Granville Hotel. The room was clean and spacious, the staff is helpful and friendly, parking is across the street and very inexpensive and the hotel is centrally located to explore the west of Ireland. The best of all is the AMAZING breakfast that is included with your room.

Truly delightful. Looking forward to our next visit. Best breakfast in the World!

We had a lovely stay, food was lovely and staff were very helpful and friendly. We hope to be back soon

I only stayed one night but would definitely go again, had a fab meal in the restaurant and enjoyed the stay. Lovely hotel.

Friendly and helpful staff. Thhe pub at the Granville was enjoyable and the breakfast was exceptional. The location is outstanding and the hotel has a lot of character.

Everything was SUPERB about the Granville Hotel the staff were very helpful & friendly, the food was excellent and the Guinness. My Family & I would stay longer next time we visit Waterford.

Our first visit to the Granville chosen from their website. A wonderful experience - friendly and welcoming staff,very comfortable room and a brilliant breakfast. Will certainly be our first choice again in the future.

Fabulous stay and everything was perfect! Very welcoming and accommodating staff. Shout out to Mary and Sam at the front desk and Peter for his assistance at breakfast. Gave a glowing review of all on Tripadvisor. Thanks for the lovely stay!

We were very pleased with our choice of the Granville hotel for our stay on Waterford. The location was excellent- in the city centre. The room and hotel grounds were spotless. The room was spacious also. The staff were super friendly and attentive and breakfast was superb.

Lovely hotel in Waterford, Ireland. Right on water in heart of the town. Very clean and friendly. Great breakfast. Family-owned and you can really tell the difference.

another very pleasant stay at the granville

Outstanding professional and personable service; amazing trained staff with Sami at front desk to Mary at breakfast. These are special examples of staff who are Ambassadors of genuine warmth and care. I am delighted and highly recommend. Bar service and food excellent.

We really enjoyed our stay in Granville Hotel. Staff friendly, helpful, courteous at all times. Food delicious and very well presented. Hotel immaculate. This was our first visit to Waterford and we plan to return to this beautiful city soon again. Loved Waterford Crystal & Bishops Palace.

very comfortable, great breakfast and dinner, reasonable cost and best of all lovely helpful staff.

Beautiful historical hotel. Great restaurants. Great value. This hotel was the best part of our stay in Waterford.

Great location. Very nice hotel. Staff were extremely friendly & very helpful. Bedroom was far too warm.

Staff were very friendly & helpful. Bedroom was clean & bright with a really big comfortable bed. Breakfast was excellent with loads of choice. Overall we were extremely happy with our stay.

We really enjoyed our stay at the Granville Arms Hotel. The dinner in the Bianconi restaurant was amazing . Portion sizes were huge and delicious, staff were friendly and very professional. Breakfast was delicious too and the hot breakfast is cooked to order which is quite unusual these days . We will definitely be back !

Enjoyable stay, good food and service in the bar.