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Customer reviews

Lovely hotel right in the centre of city, great staff and food especially the Fabulous breakfast.

Beautiful hotel and accommodations! Very clean. Friendly staff.

As always a wonderful stay

Overall a very pleasant experience. Small bit of early morning noise but this was down to inconsiderate guests, not hotel's fault. Bar staff very helpful and efficient. Same for the receptionists, parking ticket validations were a nice touch. Definitely would recommend.

Great location, good food and drink and excellent service from all staff. Had to call maintenance to have the king bed mattress moved around. Mattress was uneven and one side was lower than the other.

Honestly, the food I had at your bar, which was bruschetta and mussels was the only food I enjoyed during my entire visit to Ireland. It was delicious! The bar staff however, was extremely hectic and it was not easy to grab someone. This isn't relaxing when your seated att the bar. Still, I enjoyed my one nights stay there very much. Front desk people where on it!

We had a lovely stay at the Granville Hotel in Room No. 514. This is the only room I would book if staying again, due to having air-conditioning and a balcony, along with great brightness in the room from all the windows. Staff very friendly and helpful. Food was just beautiful. No complaints at all, only a suggestion of possibly having a small fridge in the room, to hold cold drinks/milk for tea etc., which would be very helpful and suitable to a 4 star hotel. I would recommend this Hotel to anyone, we really enjoyed our stay of 4 nights.

On arrival at the Granville the reception staff were very good and informative, our room was very clean and comfortable, we had dinner in the bar area as we had a late lunch and again found the staff very friendly and efficient. Breakfast was perfect not too noisy and not rushed with as good a selection of food that i had been offered in any 4 Star hotel. Check out again very good with assistance with the Clock car park system . All in all an excellent stay we would recommend highly. Paul Brookes.

Wonderful break in the Granville. From check in to check out this hotel cannot be faulted. The staff are well trained, friendly professional and courteous, the bedrooms beautiful and the standard and quality of the food of the highest standards. Location perfect in the centre of Waterford.A little gem and we will return.

Our stay at the Granville was wonderful. The rooms were nice, the food was delicious, and the staff was accomodating and friendly!

We had an outstanding experience at the Granville Hotel! This was our first night ever in Ireland and I wanted to make it special for my wife. The front counter staff was very helpful with directions and parking accommodations. We had dinner late in the bar and it was one of the best dinners on our entire three week trip.Great location to explore town and harbor. Room was wonderful.We will definitely go back. Would strongly recommend to anyone staying in Waterford.

Everything was excellent...the room, the bar, the breakfast and all the staff. I'd highly recommend it.

Enjoyed our stay because of the friendly staff especially the breakfast team

We loved staying at the beautiful and centrally located Granville Hotel in a comfortable room with a view of the river. The staff were exceptionally helpful with advice and even gave us a delicious breakfast box to take in our 6:30am taxi to the train station on our last morning. Next time we would stay at the rear of the hotel to avoid the smoking and tour buses in the front. We can't wait to return to Waterford! So much to do there! Cycling the Waterford Greenway trail, the Medieval Museum tour and the Waterford Crystal Factory tour were all exceptional experiences easily accessible from the Granville Hotel.

Beautiful hotel, within walking distance to many sights

I loved everything about the Granville. The front desk was extremely helpful, and the whole atmosphere was wonderful. I paid a little extra to get a room with a river view, and it was beautiful. The Waterford Crystal factory was only a couple blocks away, it was an easy walk from the hotel, with lots of little shops along the way. We had drinks and dinner at the hotel restaurant/bar. The food was great. There was also entertainment that was perfect. The bus and train station are also in close proximity. We took a bus from Cork to get to the Granville and walked to the hotel with no problem. It was raining quite hard at checkout, so the front desk called a taxi for us to get to the train station, just across the river. I would definitely stay at the Granville again.

We enjoyed our brief stay at the Granville Hotel in Waterford. The staff was extremely friendly and helpful. One such example was referring us to a local pub after our later arrival because we wanted to walk a bit after being on a bus from Dublin that was delay - even though their own bar was open. Only a staff that is truly concerned about their guest enjoyment would doing something like this. If we are ever back in Waterford, we will absolutely stay that the Granville.

Staff very friendly Breakfast was amazing - anything from porridge to plaice to crepes Will definitely return in the future

Very friendly staff.Very nice room with a view of the river Suir .Overall very happy with our stay and we will return again.

Fantastic service beautiful hotel would go back in the morning staff all friendly and extremely helpful. I enjoyed every minstead of my stay

The Granville Hotel was a great place to stay and very comfortable. The staff was extremely helpful. We had a delightful time in Waterford and would visit again!

What a wonderful stay. Perfect location, gracious staff, generous amenities. Specifically, the room was very clean, the shower had the most wonderful high pressure, the bar had an amazing selection of local whiskey's and gin's. breakfast was very tasty with a wide selection of items both on the menu and at the buffet. In short I can not see how anyone would ever be unhappy with a stay at The Granville.

Amazing place to stay. Close to everything. Will definitely stay again

We have just spent 3 weeks touring around Ireland and your hotel was beyond doubt the best. The accommodation was excellent, the food good and the staff very helpful. Thank you

My stay at the Granville was First Class I have no complaints what so ever

Very nice place friendly staff and good service food and atmosphere brilliant very centre and will be back and I will recommend to any one wants to stay there.

Excellent. Comfortable room and very courteous and helpful front of house staff. Breakfast very good. A most enjoyable stay

Beautiful hotel great bar food & breakfast staff very friendly & great service Could highly recommend & would return

location perfect great for shopping all the best shops are close by. Also smoking area was excellent, no standing outside door smoking as is the case in many hotels.

Stayed for 1 night in june with my husband and couldn't recommend this hotel enough. We were on B & B with evening meal package, and a few days before our stay got a call from hotel to reserve dinner as the restaurant times were filling up and to make sure we got a time that suited us for dinner. Also on the morning of our arrival we got a another call from the hotel to confirm our arrival and to advise on parking at the hotel, again this was very helpful. Upon arrival we were greeted by a very friendly receptionist who informed us of all the need to know info and more. as we were doing the Greenway Cycle the next day, She was very helpful with information regarding this and the hotel have storage facilities for your bikes. Again Great Job. Our room was lovely, with complementary water, tea and coffee, biscuits, toiletries an there was a fan already in our room as the weather was quiet warm, we didn't even have to go asking for one. Dinner was gorgeous, great choice, good portion sizes and again the staff were efficient and friendly. The bar area was also lovely up to date but keeping with the old style hotel, live music and a great atmosphere. Breakfast was one of the best we've had. Buffet style to start with choice of cereal, fruit, yoghurts, and freshly made porridge with a choice of toppings including Whiskey and fresh cream. after this there is a hot menu for you to choose from made to order. I loved everything about this hotel and will definitely recommend and definitely stay again. Well done to you all, keep up the great work.

This is one of the best hotels I have stayed in excellent staff excellent food and a great atmosphere in the bar I would recommend this hotel ahead of any other in Waterford .Thanks for a great weekend .

Really enjoyed our stay at the Granville. Facilities, food and staff were first rate. The only negative comment would be that the television in the room was disappointingly small. We would definitely stay here again. Would genuinely recommend the Granville

Very nice stay. The room was very clean. The food at the hotel was very good. Fun time at the bar with the piano player and sing-along.

Great location and convenience for starting our trip through Ireland!

We absolutely loved our stay at the Granville Hotel and it certainly added to our visit. From the moment we arrived and checked it with your Front Desk Staff, a five star experience began. Thank you to your team; we had an amazing visit.

Wonderful hotel: great staff, good food, good bar, good entertainment, very nice people, excellent location and convenient parking. What more could one ask for (other than a reduced rate that is....). Very well done by all without exception.

Very friendly staff and very helpful . Hotel is always spotless and breakfast was the best !!!

My husband and I felt like our vacation in Ireland had really started when we checked into the Granville Hotel.

We had a lovely room, plenty of space and a nice surprise waiting for us on check in as it was our wedding anniversary. The Bar credit is also a good idea as it gave us a welcome drink and encouraged us to spend more in the bar (which we did). Staff were excellent, including bar, reception and at breakfast. Parking was easy, location for the city excellent too. Only thing I would change is your coffee supplier (unless you cater predominantly for the US market) - it was weak and undrinkable for our tastes. We would recommend and would stay there again if we were in the area again.

I was most impressed with the Granville and will likely stay there again in the future. From the excellent breakfast to the lively pub, it was a pleasurable and memorable experience.

Lovely hotel, comfortable large room. Perfect location. Our breakfasts were very good, the breakfast room was sunny, tables were spaced enough apart so the space does not feel crowded. Cozy bar too. Happy, helpful staff. We would definitely stay here again.

Granville Hotel has a friendly staff, nice rooms and a very good breakfast. The central harbor side location across from the clock tower and parking right across the street for 3€ was very convenient. Our initial room smelled like smoke and we were given another nice room within minutes of our complaint.

Our stay in the Granville Hotel was lovely for 3 nights. We had bar food the first evening and it was very good. Breakfast in the morning was beautiful. There was a wide choice on the breakfast menu. I would recommend the porridge with a little liquer served by the lovely Mary Collins. The bedroom was spacious and very clean. Staff in the hotel very friendly. I would highly recommend the Granville to stay on your break to Waterford. Keep up the good work.

Beautiful hotel, great rooms, so clean, very friendly staff and gorgeous food. I'll definitely stay again. I highly recommend it :)

Loved our stay at the Granville! Older hotel (very nicely maintained) in a prime location on the river. Restaurant is superb. Service is awesome. You have got to try the porridge with Muldoon's whiskey for breakfast! Unbelievably good!

Outstanding stay at the Granville. Welcoming staff, updated lobby and rooms, excellent pub at night and superb breakfast. Want to come back and regret only having one night.

Staff made the stay in your lovely hotel, bar was like sitting in your sitting room at home.

My wife & I enjoyed our recent mid-week stay at your Hotel. Your staff were most welcoming, efficient and helpful. Our room was comfortable and the breakfasts first class. Many thanks.

Very courteous and helpful staff. We asked to change rooms because the room offered had a few steps up to the sitting area. The staff were excellent and offered me a choice. They apologised for any noise on at the w/e as there was a wedding on. It did not disturb us. Great location would certainly go back.

It is a beautiful, gracious hotel in a prime location. The staff was wonderful, and we enjoyed our stay thoroughly.