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Customer reviews

This hotel is a gem. Staff as warm as they are professional. Had a very happy stay. Ray O'Leary, Chicago.

Very friendly staff spotlessly clean and great value even at peak times.

Made a last-minute booking on the recommendation of a friend and was thrilled with the choice. From the grand exterior, followed by the welcoming and helpful staff, the elegantly appointed room and comfy bed, the weekend was a real treat! The breakfast was outstanding with a lavish selection of organic food choices. Will definitely stay again.

Really beautiful old world hotel. Staff were extremely helpful. Food delicious. Will definitely return .

fabulous value for money. Very helpful staff. Lovely room. Wonder who polishes the brass - a full time job. Recommend to anyone.

Professional staff, large room, family friendly and very good food. We stayed there for 2 nights and really enjoyed all this time. You will have to pay for parking only between 12-5pm (1euro/h) so max 5euro. Highly recommanded.

Our stay at the Granville was excellent. The staff were so friendly and helpful, the food was great and the rooms were very comfortable. Great value for money and highly recommended. Greg Smith

Lovely room, breakfast had a great choice. Really enjoyed our stay.

Wonderful stay,lovely hotel and food,my only complaint would be the cost of parking,very expensive.I've stayed in other hotels where they validate the parking.

We had a lovely time and the breakfast was fantastic. However, the bed squeaked every time we turned and the emailed questionnaire (this one!) was sent on Sunday morning at 5.23am and woke us up.

I would have given 5 as overall I was delighted with the Granville Hotel, but at breakfast time both mornings, the waitress appeared to forget that she had gone to the kitchen for tea and scrambled eggs. I had to go and remind the waitress on both occasions. Otherwise excellent.

Overall good nice staff but walls are pretty thin

This is a lovely family run hotel, excellent friendly staff always willing to help, The food is fantastic..;ots of choice

great hotel , only tiny thing was The carparking ticket didnt work even though the chap who checked me out had processed it , it was lashing rain but eventually after pressing the help button in the ticket machine , a person answered and lifted the barrier remotely - not hotel's fault , everything else was top notch , will definitely be staying there again

My girlfriend and I stayed here for the valentines weekend this year. The service was brilliant, the staff were extremely helpful and accomodating. The room was very comfortable and nicely laid out. We dined out for diner so I can't comment on the restaurant but breakfast was brilliant! And again the waiting staff were very helpful but not in an intrusive way. I highly recommend the hotel. Declan age 27.

very impressed with the hotel,reception/room and food was very good,would definitely recommend the hotel.

Really nice food and staff.

The noise from the smoking area and the music from the bar could be years in our room till late into Sunday morning very annoying apart from that our stay was perfect staff friendly food good room very comfortable thanks

The hotel was very good value, the hotel felt very welcoming and personel. All the staff was very friendly, helpful and professional. We also like the fact that you had a lot of mature staff, mature staff understand the meaning of customer service, but I must stay we find hotels in Ireland more welcoming than those in England. I will also add a good review on trip advisor.

Top class hotel in centre of Waterford. Faultless - could not be any better. Very highly recommended. Cannot think of a better hotel any where in Ireland.

Nice hotel with great atmosphere. Staff welcoming. One negative point is that we were given a room that smelt like the previous occupant has been smoking in the room. I should have spoken with the management and requested another room but neglected to do so (my fault) and requested a room change. However from the hotel side, we shouldn't have been given this room to start with. Overall we had a great time in Waterford and hotel has a great location.

We enjoyed our stay at the Granville Hotel. Lovely room, excellent staff & service, great food.

Excellent hotel, highly recommend. The food is fab, both evening and morning!

We were travelling with 2 toddlers and had a lovely quiet family room. The breakfast is great. Parking is very convenient, as is the location of the hotel itself.

brilliant service, your staff are so thoughtful and amazing xxxthank you so much. see you all next year x

lovely room, great staff and fab breakfast.

food was the best ever especially breakfast which would have been the best i ever received.

I stayed here at the weekenc & I couldn't recommend it hightly enough. The staff were outstanding so polite & friendly. I have to make a special mention to one of the waitresses in the Dining Room called Mary she was so nice & was so kind to my daughter when we ate there. The food was fab. overall it was a most enjoyable stay and i will definately be back.

Had a lovely two night stay at the Granville last Wednesday and Thursday. The staff were so friendly and helpful. Place looks absolutely great for Christmas. Thank you so much to all the lovely staff for making our stay so enjoyable

Highly recommended. Staff facilities food and overall ambiance truly excellent. Will stay again, I hope!.

I booked a single room but was very pleased how spacious it was. Staff were helpful and friendly. Breakfast to room was great. Special requests were accommodated. I used to work in Accommodation so I always notice when a room is not properly cleaned. The room was perfect. There is a lovely atmosphere in the hotel and great location. I would stay again.

4th time to stay in this lovely hotel. Great central location, very friendly staff and great food!

This was my first time to stay in this hotel and i really loved it i will definitely be returning again all the staff was amazing we had a great weekend

Our visit to the Granville Hotel for three days last week was everything we expected and more.The hotel is in a great location, central to everything. Our room was very clean and comfortable and the hotel itself has a lovely atmosphere with very friendly staff. The food was first class, probably the best food we have had in any hotel we visited recently. We loved our stay here and will definitely be back.

lovely and comfortable hotel. Very helpful staff

Very impressed by this hotel, nice decor, excellent service and spotlessly clean. The bar has real charm

Very good food and service for all evening meals,good location,quality and variety of the breakest menu very good.all of the staff were very professional,efficient and friendly.when I return to Waterford I will stay at the Granville,I will also recommended this hotel to family,friend.

Magnificat all round

Cosy and clean and reasonably priced. The breakfast was lovely and the staff were very helpful and pleasant. I'd definitely stay there again.

Love the hotel. This was my second stay this year and I have been quite happy each time. The vintage feel is wonderful, the rooms are terrific and the breakfast is more than adequate. I have also eaten dinner in the bar and was very intrigued by the vintage décor. It was lovely. You offer a great deal for the price you charge.

Top class Hotel, nice and clean , friendly staff, great breakfast, all at a very high standart

Very friendly staff. Excellent food & accommodation.

Overall extremely enjoyable. There was a lot of constant noise however coming from pipes I think it was in the walls. We should have said something but hoped it would,go away. This seemed to get worse during the night and unfortunately distrust both our sleep. I understand with an old building this perhaps may not be helped which is why we decided not to ask to move room. Everything else was excellent and we would definitely stay again

Lovelly weekend. We've stayed here before and always enjoy ourselves.

The Granville is a grand hotel with large comfortable rooms, a congenial bar and an excellent, friendly staff. Breakfast was phenomenal and the location superb. Parking right across the street no the banks of the Suir....I thoroughly enjoyed the stay and would return if I am ever fortunate enough to be in Waterford again

Excellent very comfortable and extremely quiet,staff great negative was while having our meal in the restaurant at eight o'clock all staff were very busy and noisy setting up for breakfast,this was very annoying and we felt unable to relax and fully enjoy our meal.i have never seen this before so early during a evening meal in any other hotel..every table around us was being set up which was very off putting to us for our entire meal....otherwise all was very positive ....

Fab room, fab breakfast! If you want bar food though I would recommend getting there early because you might find it hard to find a table

The hotel is excellent in very service it provides. We could find no fault with the hotel or the service we received from all staff we were in contact with and we appreciated the work by those hidden employees eg kitchen staff, cleaners, office staff, those who set the standards etc

A very pleasant stay with extremely polite staff. a very clean en suite room with all facilities catered for.

Food excellent and staff v helpful and friendly