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Customer reviews

24-Apr-2017
Very courteous and helpful staff. We asked to change rooms because the room offered had a few steps up to the sitting area. The staff were excellent and offered me a choice. They apologised for any noise on at the w/e as there was a wedding on. It did not disturb us. Great location would certainly go back.

24-Apr-2017
It is a beautiful, gracious hotel in a prime location. The staff was wonderful, and we enjoyed our stay thoroughly.

22-Apr-2017
The staff was extremely friendly and helpful!

22-Apr-2017
Very pleased with the hotel. Intend returning. It was necessary for us to leave earlier than planned and Alan at Reception dealt with our unexpected problem both efficiently and graciously.

16-Apr-2017
Enjoyed our stay . Room was a bit too hot even after changing thermostat and couldn't have windows open due to the music and we had an 8 month old baby Very spacious room . Good bar and impressed by the array of gins! Great touch giving Easter egg on arrival and good to use 10 Euro voucher for bar when booking firstly Shame we had to leave early for the ferryas im sure the cooked breakfast would have been very good Very kind of you to open up the the continental breakfast for us hslfan hour earlier than usual so we could still have something before we left Would definitely be happy to stay again Thanks

12-Apr-2017
Granville hotel is so welcoming , everybody in granville hotel looked after me n my husband so well ⛤⛤⛤⛤⛤ we could not fault this hotel , the meals are excellent, granville hotel breakfast n evening 4 course evening meals are delicious ⛤⛤⛤⛤⛤ anyone looking for the best hotel to stay in waterford City in our opinion the granville hotel is the hotel to book into ⚘⚘⚘ Liz n Patrick doyle april 12th 2017 ⚘⚘⚘

9-Apr-2017
Dinner was nice

3-Apr-2017
From arriving to leaving the staff were very helpful and informative.

3-Apr-2017
The warm Irish Welcome from Mary was delightful after a long journey- Mary was so nice and helpful. Room was small but clean and I had everything I needed. The restaurant staff were also so so nice and the home baking and dinner was excellent. I cannot comment on the location as I was just in the hotel and did not leave to visit the city but within the hotel was all good. I had a very pleasant stay. thank you!

1-Apr-2017
Our first time in Waterford. We loved the location of the hotel and found the staff so friendly and welcoming. Having the car park directly opposite was great too. We thought the breakfast was standout. How good can a breakfast be? There is a 'glass ceiling' on what can be achieved. Well the Granville pushes back the boundaries. I tried Baileys with porridge for the first time. The fruit salad was obviously freshly prepared and the brown toast was delicious. I especially liked the lady supervising the cold buffet items. She made sure everything kept its eye appeal and was so welcoming , advising me about the amount of Bailey's needed. She's a great asset to this hotel in the way she adds a personal touch to having breakfast there, but all the staff were great. The Granville would be my first choice for any future stays in Waterford. Appreciation to everyone concerned.

1-Apr-2017
We love it - food fab. We go for lunch weekly and this was our 3rd stay here. Breakfast nicest we have ever tasted but only issue was the Porter knocked on our door at 6am telling us to keep the noise down! We are 2 40 yr old! Management handled it well. Eleanor Keane

24-Mar-2017
Very nice stay at the hotel and the food was very nice, staff were very attentive and I slept very well. Thank you for the voucher you provided for drinks before dinner.

17-Mar-2017
The Granville is a beautiful olde worlde hotel with wonderful service values. Décor in the public rooms is a lovely mix of high Victorian and Art nouveau to a very high standard of finish and it's all brought right up to date with cappuccino and wifi. My room was very comfortable and furnished as required of a modern hotel room. If I were to nit-pic though, I would mention thin walls and a shower curtain rather than a screen. Overall I will stay there again when I visit Waterford.

13-Mar-2017
I really enjoyed my stay especially breakfast and the waiter was terrific. He should be given credit for it. The food was lovely but there were some hairs in the bathroom so maybe an extra clean would be ideal

7-Mar-2017
Wonderful care from everyone from the moment of check in until departure.

28-Feb-2017
Efficient staff, food great, room comfortable, bar/lounge very busy & noisy, a need for quiet area for residents to relax. Maeve Corcoran

24-Feb-2017
We had an excellent break at this hotel and would recommend it highly. Definitely will be back. Food was fantastic and the staff were exceptional.

21-Feb-2017
your staff was very helpful. They provided excellent service. I enjoyed my stay and will recommend the hotel to my friends

16-Feb-2017
Excellent service and a great stay. Good food, great location and will definitely book again.

7-Feb-2017
All Staff were extremely helpful and courteous. The King Size bed was very comfortable.

30-Jan-2017
My Wife and I have being staying in this Hotel and others, in Waterford since 1974.But the Grandville is one step ahead of the rest, only problem I have is it's very hard to book a date during high session. The Staff are Outstanding, most have been there forever.Which say's a lot for Management.

30-Jan-2017
Excellent stay. Staff superb. Will definitely be back.

29-Jan-2017
From check in to departure the staff could have not been any more courteous or helpful.The room was excellent and the bar was lively and again with great bar staff. The breakfeast was a threat with great selection and choice.

23-Jan-2017
My wife & i stayed in the Granville in early January and i posted a review on trip advisor. We were equally very satisfied with our stay this week. Excellent friendly staff, great food, room was lovely, absolutely no complaints. we will definitely stay again

16-Jan-2017
Friendly staff. Very comfortable rooms.

12-Jan-2017
Very pleasantly surprised by the overall experience of staying at the Granville Hotel. I was staying for 1 night as part of a cross country business trip. Check in was quick and easy at 5:30pm. I enjoyed a delicious home cooked meal in the bar which was relatively busy with a nice atmosphere. The staff are all extremely helpful and welcoming- some of the nicest hotel staff I have ever met, which was particularly appreciated after a long day on the road. Rooms are well appointed and cosy, with comfy furnishings and nespresso coffee machines. Wifi is fine for emails and web use, although I didn't try streaming any video content. Parking is easy just across the street and the hotel even validate your ticket for overnight guests. I will definitely be back!!

4-Jan-2017
Could not fault this hotel. Enjoyable stay in a very comfortable hotel. Everything from staff to facilities are a1.

3-Jan-2017
We stayed just the one night spur of the moment booking Room was lovely, clean and comfortable, staff very friendly Would stay again Regards Brian Fenelon

3-Jan-2017
Busy hotel, staff really helpful and courteous, really enjoyed the breakfast and lunch in the hotel . shops within walking distance Easy car parking across from the hotel

26-Dec-2016
I had lovely time as always. I have stayed seceral times already and will be staying again later this wwwk with some family members. Keep up the great work.

22-Dec-2016
A warm and comfortable room overlooking the river and moored boats. An enjoyable meal, fine and varied breakfast, welcoming waitress and an informative and friendly receptionist. Perfect! Cliff W.

22-Dec-2016
Lovely staff,great location...perfect place to stay

20-Dec-2016
Great staff. Good food. Beautiful rooms and building. Will definitely stay again.

13-Dec-2016
A comfortable stay, excellent breakfast.

11-Dec-2016
First impressions were brilliant, the hotel had been decorated for Christmas and made a very pleasant atmosphere. Reception staff, bar staff and breakfast staff were friendly and informative in all aspects of hotel and Waterford city, and made our stay very warm and welcoming. Our room was bright clean and warm, we just wished we had of stayed for longer. We will be back very soon, well done to all at The Granville. 10/10

9-Dec-2016
We had a lovely time in Waterford. The staff were very helpful and the food was lovely

7-Dec-2016
Staff extremely polite,room superb, Food excellent.which made for a great Stay

6-Dec-2016
I have been staying at the Granville regularly over many years. On this recent visit I was impressed at how well the hotel is looking. Obviously money has been spent in refurbishing all areas and the result is to be seen everywhere. Keep up these high standards!

6-Dec-2016
Checked in on the 4th Dec 2016, efficient checking at reception, excellent room overlooking the river, great breakfast selection following morning overall a very positive experience.

5-Dec-2016
very pleasant, good food and service.

30-Nov-2016
Very friendly and accommodating staff, beautiful hotel and the room was exactly as pictured. We will definitely be returning to the Granville in the future

28-Nov-2016
Lovely hotel, great food, will be back

25-Nov-2016
Was pleasantly surprised by quality of room and service for the price. We enjoyed our stay . Breakfasts were well prepared and presented.

23-Nov-2016
As usual I enjoyed my stay in the Granville, having stayed here on & off since 2001 I can say that the quality / service is as good as ever. I will always stay at the Granville in any return visit.

22-Nov-2016
Great location, excellent friendly staff in restaurants and especially reception.

16-Nov-2016
We were impressed with this hotel. It is charming and has a lot of character that contrasts starkly to many of the cloned hotels that we have in many of our towns and cities today. The history associated with the building is fascinating, and the staff were most pleasant, helpful and even witty. The rooms are spacious and comfortable, and we enjoyed a goods nights sleep. Finally, breakfast in particular was an experience - try the porridge with a dash of Irish whiskey (the Muldoon was the favourite).

14-Nov-2016
Staff was welcoming and pleasant, accommodations were clean and comfortable, location convenient and breakfast bountiful and delicious! We definitely recommend.

9-Nov-2016
the quality of the hotel, spotless and maintained to the highest standard. Wonderful staff, professional service at its best with the Bianconi restaurant staff a highlight of our stay. situated in the best part of Waterford with easy parking, ask at the front desk they will help you in every way. only use my first name in the comment thank you

8-Nov-2016
Elegant, well appointed hotel convenient to sites and transportation. Lovely dinner and great breakfast with excellent food and service. Fine value for the money, highly recommend.

1-Nov-2016
Service at breakfast was excellent, location was great. Only negative was my room was smaller than expected but not bad for price