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Customer reviews

brilliant service, your staff are so thoughtful and amazing xxxthank you so much. see you all next year x

lovely room, great staff and fab breakfast.

food was the best ever especially breakfast which would have been the best i ever received.

I stayed here at the weekenc & I couldn't recommend it hightly enough. The staff were outstanding so polite & friendly. I have to make a special mention to one of the waitresses in the Dining Room called Mary she was so nice & was so kind to my daughter when we ate there. The food was fab. overall it was a most enjoyable stay and i will definately be back.

Had a lovely two night stay at the Granville last Wednesday and Thursday. The staff were so friendly and helpful. Place looks absolutely great for Christmas. Thank you so much to all the lovely staff for making our stay so enjoyable

Highly recommended. Staff facilities food and overall ambiance truly excellent. Will stay again, I hope!.

I booked a single room but was very pleased how spacious it was. Staff were helpful and friendly. Breakfast to room was great. Special requests were accommodated. I used to work in Accommodation so I always notice when a room is not properly cleaned. The room was perfect. There is a lovely atmosphere in the hotel and great location. I would stay again.

4th time to stay in this lovely hotel. Great central location, very friendly staff and great food!

This was my first time to stay in this hotel and i really loved it i will definitely be returning again all the staff was amazing we had a great weekend

Our visit to the Granville Hotel for three days last week was everything we expected and more.The hotel is in a great location, central to everything. Our room was very clean and comfortable and the hotel itself has a lovely atmosphere with very friendly staff. The food was first class, probably the best food we have had in any hotel we visited recently. We loved our stay here and will definitely be back.

lovely and comfortable hotel. Very helpful staff

Very impressed by this hotel, nice decor, excellent service and spotlessly clean. The bar has real charm

Very good food and service for all evening meals,good location,quality and variety of the breakest menu very good.all of the staff were very professional,efficient and friendly.when I return to Waterford I will stay at the Granville,I will also recommended this hotel to family,friend.

Magnificat all round

Cosy and clean and reasonably priced. The breakfast was lovely and the staff were very helpful and pleasant. I'd definitely stay there again.

Love the hotel. This was my second stay this year and I have been quite happy each time. The vintage feel is wonderful, the rooms are terrific and the breakfast is more than adequate. I have also eaten dinner in the bar and was very intrigued by the vintage décor. It was lovely. You offer a great deal for the price you charge.

Top class Hotel, nice and clean , friendly staff, great breakfast, all at a very high standart

Very friendly staff. Excellent food & accommodation.

Overall extremely enjoyable. There was a lot of constant noise however coming from pipes I think it was in the walls. We should have said something but hoped it would,go away. This seemed to get worse during the night and unfortunately distrust both our sleep. I understand with an old building this perhaps may not be helped which is why we decided not to ask to move room. Everything else was excellent and we would definitely stay again

Lovelly weekend. We've stayed here before and always enjoy ourselves.

The Granville is a grand hotel with large comfortable rooms, a congenial bar and an excellent, friendly staff. Breakfast was phenomenal and the location superb. Parking right across the street no the banks of the Suir....I thoroughly enjoyed the stay and would return if I am ever fortunate enough to be in Waterford again

Excellent very comfortable and extremely quiet,staff great negative was while having our meal in the restaurant at eight o'clock all staff were very busy and noisy setting up for breakfast,this was very annoying and we felt unable to relax and fully enjoy our meal.i have never seen this before so early during a evening meal in any other hotel..every table around us was being set up which was very off putting to us for our entire meal....otherwise all was very positive ....

Fab room, fab breakfast! If you want bar food though I would recommend getting there early because you might find it hard to find a table

The hotel is excellent in very service it provides. We could find no fault with the hotel or the service we received from all staff we were in contact with and we appreciated the work by those hidden employees eg kitchen staff, cleaners, office staff, those who set the standards etc

A very pleasant stay with extremely polite staff. a very clean en suite room with all facilities catered for.

Food excellent and staff v helpful and friendly

We really enjoyed our stay with you it was possibly the best hotel we've stayed in in Waterford we really look forward to staying with you again & we will highly recommend you to all our family and friends

old world charm within a modern setting.Hotel is continually upgraded and it shows

lovely old world charm...fantastic staff... lovely rooms.. great stay

We had a really enjoyable stay. The food was particularly good & the staff really attentive.

My parents are regular guests here and always spoke so highly of the Granville We stayed three nights and have to say I can see why the hotel has won so many awards. Staff are delightful and so helpful. The rooms are immaculate and decor really different. Loved that our room had separate seating area. Bed so comfortable The breakfasts and dinner were delicious with lots of options. Definitely coming back again. Loved it.

Genuinely great hotel. All areas felt like quality. Bar areas especially good. Food good. Staff absolutely great, couldn't do enough for you. I would recommend to anyone.

The only reason I did not give a five is because the "view" which I paid 10 euros extra for faced the busy, noisy road. I believe this should have been mentioned at time of booking; however, there was a fan in the room and that helped. Beside this, it was a beautiful hotel to stay in, centrally located, the food in the bar was excellent and loved the strawberry jam made on site. Thank you for making my short two day stay memorable.

Stayed at the Granvilled for one night but had to stay another - mainly because of the breakfast it has to be said!! However all aspects of the hotel were great, with very friendly and helpful staff and a lovely room. It is in a good location and we were easily able to walk to shops, restaurants and the Waterford Crystal factory - which was excellent too. The breakfast really is outstanding - the best breakfast we had in Ireland and that is saying something!!

Loved the dining room.

Very relaxing. Staff Very helpful.

our stay was wonderful! The room was excellant,also the food. Everything was very good. I would recommend this hotel to everyone. The staff were very helpful and pleasant.

Professional and friendly staff.......from Shane in the pub to Yvonne and Mary at breakfast. Exceptional value as well, I will definately be back!

Enjoyed staying here! Breakfast was satisfying early in the am. Reception was promot and courtious! Extra handy location to main sites and events! Would come again if in the area.

Very nice stay staff were excellent thank you

Beautiful Hotel, had an air of grandeur without being stuffy. All staff were very friendly. Didn't eat dinner in the hotel but had the most amazing breakfast ever! Would definitely stay again next time in Waterford. One tiny niggle was that we had to have a room with disabled facilities as I am confined to a wheelchair. We were given room 111, a family room. Though the room was spacious enough I couldn't actually get up between the beds to transfer myself, I had to access the bed from the foot of it.

Superbe front desk service


Lovely, refined environment, bar area and food was outstanding and room was charming. The location is perfect and we would definitely stay again if returning to Waterford!

Wonderful accommodations very clean and beautiful décor. Staff was very very helpful. We were there 2 nights and wished for more. We enjoyed the city.

Staff very kind and efficient. I ll come back.

Lovely hotel in a great location. Immaculately clean and well looked after hotel with a real old style charm. The staff were lovely and we had a really enjoyable stay.

During a cross country tour of Ireland, the Granville Hotel was our favorite accommodation of the trip! A historic property, top service from the staff, and attention to detail in the building itself, combined with a convenient location to many attractions and restaurants made the stay perfect. Onsite restaurants were fabulous as well and our room was spacious, comfortable, and full of helpful amenities.

Absolute fantastic hotel with friendly and professional staff. The menu provided for all tastes and was both delicious and plentiful, we would definitlely return if in the area again

We loved the hotel service was brilliant and Ana on reception was so helpful. We found the smell of food throughout the hotel a bit over powering and also the rooms to the front are very noise as in from the street traffic some sound proofing wouldn't got a miss.