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Customer reviews

15-Jun-2016
Room was fantastic. Hospitality was great. Breakfast was not as good as expected.

11-Jun-2016
Very plush and historic. Right on the riverfront It was nice to have a hotel rate for parking

2-Jun-2016
We were very impressed with the high level of service and friendliness by all employees we met during our stay. Great job!!

1-Jun-2016
Exceeded expectations! Everyone was wonderfully friendly and the rooms and food were perfect. Wish we had been told upon arrival about the live music in the lounge that evening...we, luckily, wandered in and had one of the best nights of our holiday, but we could have just as easily missed it as there was no mention of it...glad we didn't!

1-Jun-2016
Very comfortable, clean accommodations. A wonderful place to conclude our 30 day stay on the emerald isle.

29-May-2016
Our stay at the Granville was excellent in every way. Superb breakfast, attentive and friendly staff everywhere, live music in the bar, comfortable clean room with two comfy chairs. The antique furnishings made it all seem very luxurious, like some of the fine old hotels of Europe. Excellent in all respects.

26-May-2016
The Granville is old time elegance with modern conveniences. I write this from my room where the Internet is free. Best breakfast anywhere and I have traveled the world. I am not one to take pictures of food to send or post but I had to take 3 pictures of this spread. Lovely

14-May-2016
The menu in the the restaurant was the same for the 3 nights we stayed. We felt that this did not give us any real choice of main course dishes.

14-May-2016
Very pleasant hotel. The staff was very courteous and helpful. The rooms were spacious and quiet. Really enjoyed the included breakfast, I would definitely recommend this hotel.

8-May-2016
Lovely relaxing stay...Located smack in middle of Waterford with fine view over the river....All the tourist and shopping areas within walking distance. Great atmosphere in bar and food there really appetising.Cosy but stylish made this hotel a place to return to.

8-May-2016
The accommodations were very good. There are stairs. The staff was very friendly and helpful in all of our needs. I would definitely recommend this hotel.

8-May-2016
We stayed at the Granville for 3 nights in may and had a wonderful time. The king room was fantastic and the food in the restaurant was beautiful.

8-May-2016
very satisfied with our recent stay at the Granville Hotel. The hotel staff was very friendly and helpful. The room although was a bit small was very clean and inviting. The restaurant the food was delicious and the wait staff very efficient and pleasant. We recommend this quaint hotel and hope to return on our next visit to Waterford.

6-May-2016
Extremely happy with my stay at Granville - have stayed before and will be staying again - excellent staff - from reception, restaurant to bar staff cannot praise them enough for their wonderful service - only one very tiny criticism regarding the room bathroom looking a little tierd - spotlessly clean but could do with a little update but as I said minor criticism

4-May-2016
Front desk was friendly and knowledgeable, room was FABULOUS! Beautiful, clean, great view. The location was excellent and the breakfast was awesome. Eggs cooked to order was a special treat.

3-May-2016
Such a lovely hotel, great facilities, fantastically comfortable and spacious room, brilliantly helpful staff, lovely breakfast, lively bar - we enjoyed everything about our stay with you.

2-May-2016
Beautiful hotel with great food and fabulous staff

1-May-2016
A wonderful, cosy hotel with friendly and efficient staff, excellently located. Hard to imagine a better hotel breakfast in Ireland for its range of choice and quality.

28-Apr-2016
The staff were truly amazing!! So nice and helpful. The rooms were clean and wonderful. I can't say enough nice things about this hotel . I would definitely stay here again!!

27-Apr-2016
Really enjoyed our stay. Hotel is fab, so well maintained & the staff are great.

14-Apr-2016
"A little extra" was my experience at the Granville hotel. I will definitely be back.

12-Apr-2016
Very nice stay especially the breakfast which was fantastic.

10-Apr-2016
Only down side bathroom was quite small having no areas for toiletries etc.

9-Apr-2016
The staff were very helpful.The breakfast was exceptional,all in all very good service,

9-Apr-2016
The staff at the Granville are all so very friendly and helpful,nothing is too much trouble,wonderful atmosphere,a fantastic historical building great food.thank you for a truly memorable stay .

8-Apr-2016
Overnight stay was great...lovely friendly and helpful staff..fabulous breakfast

6-Apr-2016
Very central to medieval part of town also lots of choice of restaurants and pubs nearby for a change from their own very good options, if your stay is a longer than a couple of days. As it is a famous house of grandeur from former times the hotel still has some of the charm of that era, and newly decorated in that style. Most staff very helpful some in restaurant and bar especially so.

4-Apr-2016
Just back from a very pleasant stay here.Staff very friendly. Express check-in . No waiting .Requested a room near the elevator , not beside it ( 303) and this was duly delivered. The room was spacious and tastefully furnished . Food in restaurant was good in value and choices. Staff very friendly. . Main breakfast served to table . Also a plentiful buffet for all tastes. We will be definitely be back again. Thanks to all there.

3-Apr-2016
Lovely hotel, standards never change, always has the feel of a timeless piece of beauty in Waterford. Staff wonderful and seem genuinely keen to please the customer. Would definitely stay again. Breakfast very good, choice and standard. Dinner a little unsure, good fresh food well cooked, a little overlooked at times. Strong odour of stale tobacco at times in bar area. Dislike shower curtains.

30-Mar-2016
Only issue we had was the TV wasn't working properly, as was the case with our previous stay, but every effort was made to rectify it but we only had 2 TV channels that we could watch in the end. Alternative room was offered to us but we were unpacked and settled at that stage and at our age it was too much hassle to move. Staff very helpful though.

29-Mar-2016
Excellent service, truly impressed by the standard of service from front desk all the way through the different departments we interacted with. We were on a bike and were kindly allowed to put it in the lane way at the side of the hotel, great peace of mind to now that it was in a secure location.

25-Mar-2016
A nice hotel with pleasant surroundings and friendly and helpful staff.

24-Mar-2016
Hotel had a lovely, warm atmosphere and was obviously steeped in history. The staff were exceptionally pleasant - special mention to Peter in the restaurant. I loved my spacious room with its great views and beautiful furnishings. Bed really comfy, plenty of hot water and food fabulous. A real treat to stay at Granville hotel.

21-Mar-2016
My husband and myself stayed for three nights we booked the dinner and breakfast included for the three days we got a special price for the over 50s.The food was amazing and the staff so kind and could not do enough for us we felt like we were spoilt.we have stayed in three other Hotels in Waterford city and the Granville Hotel is the best we could not find any faults.We will be booking again in August for sure and we are so looking forward to it.

20-Mar-2016
lovely hotel,courteous and helpful staff and great food.I look forward to staying at .granville on my next visit to Ireland.

18-Mar-2016
Room 221 way too warm even with the heating turned off. To be fair we didn't realise there was a fan in the room until the morning after.

13-Mar-2016
Very professional establishment with excellent customer care, Amanda was particularly kind to me when we experienced noise in our room. Would definitely recommend and will return.

13-Mar-2016
Food was amazing! Loved our room, it was huge and our bedroom with a shower and bath was fab! Beds are so comfy too. Our waiter (Peter I think was his name) too was lovely. Would definitely go back

12-Mar-2016
Staff was excellent! Very lovely hotel in a great location. The bar and restaurant were very good also.

9-Mar-2016
I have previously stayed at the Granville and on both occasions I have found it to be in the class of a world class hotel. In Waterford, it's really the only place to stay.

2-Mar-2016
Great hotel. The food was also excellent. We had a party of six n three rooms and all we raving about the Granville. Thanks so much for making our stay wonderful.

1-Mar-2016
This is how a hotel should run and operate. ..superb...without fault. Beautiful rooms...attentive genuine staff...beautiful food....11/10.

1-Mar-2016
Wonderful hotel, great value for money. Excellent staff.

29-Feb-2016
Excellent staff

24-Feb-2016
Great hotel and location. Staff were excellent as was the breakfast

15-Feb-2016
Both my husband and myself enjoyed our weekend in the Granville Hotel. We found the staff to be very friendly and helpful. The breakfast menu was really nice, I had baked eggs which were really delicious. A very enjoyable stay.

3-Feb-2016
Thank you for a lovely three days. The food was really excellent and always piping hot. I must also mention the staff in the dining room who were terrific. They were most efficient but still had time to chat and make you feel really welcome. Overall a lovely experience So thank you Granville Hotel.

11-Jan-2016
I really couldn't fault this hotel - the staff were very friendly and extremely courteous and very helpful. The room was so comfortable and warm. The food was fabulous. Wonderful place to be in and I would recommend this hotel to everyone...thank you

4-Jan-2016
excellent

3-Jan-2016
We really enjoyed our stay. Such a lovely hotel - perfectly located with everything we needed. The staff were friendly and welcoming. We ate in the bar both nights and the food was delicious. The hotel was busy when we stayed - there was a wedding both nights of our stay - but we never experienced any noise or disturbance. Our room was lovely and had everything we needed for a relaxing break, even a view of the river. The hotel's location is ideal to explore the city and parking was a breeze. We really can't fault any aspect of our stay and look forward to returning!