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Customer reviews

22-Feb-2015
great hotel , only tiny thing was The carparking ticket didnt work even though the chap who checked me out had processed it , it was lashing rain but eventually after pressing the help button in the ticket machine , a person answered and lifted the barrier remotely - not hotel's fault , everything else was top notch , will definitely be staying there again

20-Feb-2015
My girlfriend and I stayed here for the valentines weekend this year. The service was brilliant, the staff were extremely helpful and accomodating. The room was very comfortable and nicely laid out. We dined out for diner so I can't comment on the restaurant but breakfast was brilliant! And again the waiting staff were very helpful but not in an intrusive way. I highly recommend the hotel. Declan age 27.

16-Feb-2015
very impressed with the hotel,reception/room and food was very good,would definitely recommend the hotel.

16-Feb-2015
Really nice food and staff.

8-Feb-2015
The noise from the smoking area and the music from the bar could be years in our room till late into Sunday morning very annoying apart from that our stay was perfect staff friendly food good room very comfortable thanks

1-Feb-2015
The hotel was very good value, the hotel felt very welcoming and personel. All the staff was very friendly, helpful and professional. We also like the fact that you had a lot of mature staff, mature staff understand the meaning of customer service, but I must stay we find hotels in Ireland more welcoming than those in England. I will also add a good review on trip advisor.

29-Jan-2015
Top class hotel in centre of Waterford. Faultless - could not be any better. Very highly recommended. Cannot think of a better hotel any where in Ireland.

27-Jan-2015
Nice hotel with great atmosphere. Staff welcoming. One negative point is that we were given a room that smelt like the previous occupant has been smoking in the room. I should have spoken with the management and requested another room but neglected to do so (my fault) and requested a room change. However from the hotel side, we shouldn't have been given this room to start with. Overall we had a great time in Waterford and hotel has a great location.

19-Jan-2015
We enjoyed our stay at the Granville Hotel. Lovely room, excellent staff & service, great food.

19-Jan-2015
Excellent hotel, highly recommend. The food is fab, both evening and morning!

2-Jan-2015
We were travelling with 2 toddlers and had a lovely quiet family room. The breakfast is great. Parking is very convenient, as is the location of the hotel itself.

28-Dec-2014
brilliant service, your staff are so thoughtful and amazing xxxthank you so much. see you all next year x

28-Dec-2014
lovely room, great staff and fab breakfast.

16-Dec-2014
food was the best ever especially breakfast which would have been the best i ever received.

16-Dec-2014
I stayed here at the weekenc & I couldn't recommend it hightly enough. The staff were outstanding so polite & friendly. I have to make a special mention to one of the waitresses in the Dining Room called Mary she was so nice & was so kind to my daughter when we ate there. The food was fab. overall it was a most enjoyable stay and i will definately be back.

8-Dec-2014
Had a lovely two night stay at the Granville last Wednesday and Thursday. The staff were so friendly and helpful. Place looks absolutely great for Christmas. Thank you so much to all the lovely staff for making our stay so enjoyable

8-Dec-2014
Highly recommended. Staff facilities food and overall ambiance truly excellent. Will stay again, I hope!.

5-Dec-2014
I booked a single room but was very pleased how spacious it was. Staff were helpful and friendly. Breakfast to room was great. Special requests were accommodated. I used to work in Accommodation so I always notice when a room is not properly cleaned. The room was perfect. There is a lovely atmosphere in the hotel and great location. I would stay again.

3-Dec-2014
4th time to stay in this lovely hotel. Great central location, very friendly staff and great food!

1-Dec-2014
This was my first time to stay in this hotel and i really loved it i will definitely be returning again all the staff was amazing we had a great weekend

30-Nov-2014
Our visit to the Granville Hotel for three days last week was everything we expected and more.The hotel is in a great location, central to everything. Our room was very clean and comfortable and the hotel itself has a lovely atmosphere with very friendly staff. The food was first class, probably the best food we have had in any hotel we visited recently. We loved our stay here and will definitely be back.

28-Nov-2014
lovely and comfortable hotel. Very helpful staff

28-Nov-2014
Very impressed by this hotel, nice decor, excellent service and spotlessly clean. The bar has real charm

20-Nov-2014
Very good food and service for all evening meals,good location,quality and variety of the breakest menu very good.all of the staff were very professional,efficient and friendly.when I return to Waterford I will stay at the Granville,I will also recommended this hotel to family,friend.

19-Nov-2014
Magnificat all round

18-Nov-2014
Cosy and clean and reasonably priced. The breakfast was lovely and the staff were very helpful and pleasant. I'd definitely stay there again.

17-Nov-2014
Love the hotel. This was my second stay this year and I have been quite happy each time. The vintage feel is wonderful, the rooms are terrific and the breakfast is more than adequate. I have also eaten dinner in the bar and was very intrigued by the vintage décor. It was lovely. You offer a great deal for the price you charge.

17-Nov-2014
Top class Hotel, nice and clean , friendly staff, great breakfast, all at a very high standart

16-Nov-2014
Very friendly staff. Excellent food & accommodation.

11-Nov-2014
Overall extremely enjoyable. There was a lot of constant noise however coming from pipes I think it was in the walls. We should have said something but hoped it would,go away. This seemed to get worse during the night and unfortunately distrust both our sleep. I understand with an old building this perhaps may not be helped which is why we decided not to ask to move room. Everything else was excellent and we would definitely stay again

7-Nov-2014
Lovelly weekend. We've stayed here before and always enjoy ourselves.

2-Nov-2014
The Granville is a grand hotel with large comfortable rooms, a congenial bar and an excellent, friendly staff. Breakfast was phenomenal and the location superb. Parking right across the street no the banks of the Suir....I thoroughly enjoyed the stay and would return if I am ever fortunate enough to be in Waterford again

2-Nov-2014
Excellent stay.room very comfortable and extremely quiet,staff lovely.food great also...one negative was while having our meal in the restaurant at eight o'clock all staff were very busy and noisy setting up for breakfast,this was very annoying and we felt unable to relax and fully enjoy our meal.i have never seen this before so early during a evening meal in any other hotel..every table around us was being set up which was very off putting to us for our entire meal....otherwise all was very positive ....

28-Oct-2014
Fab room, fab breakfast! If you want bar food though I would recommend getting there early because you might find it hard to find a table

27-Oct-2014
The hotel is excellent in very service it provides. We could find no fault with the hotel or the service we received from all staff we were in contact with and we appreciated the work by those hidden employees eg kitchen staff, cleaners, office staff, those who set the standards etc

25-Oct-2014
A very pleasant stay with extremely polite staff. a very clean en suite room with all facilities catered for.

24-Oct-2014
Food excellent and staff v helpful and friendly

22-Oct-2014
We really enjoyed our stay with you it was possibly the best hotel we've stayed in in Waterford we really look forward to staying with you again & we will highly recommend you to all our family and friends

20-Oct-2014
old world charm within a modern setting.Hotel is continually upgraded and it shows

19-Oct-2014
lovely old world charm...fantastic staff... lovely rooms.. great stay

18-Oct-2014
We had a really enjoyable stay. The food was particularly good & the staff really attentive.

18-Oct-2014
My parents are regular guests here and always spoke so highly of the Granville We stayed three nights and have to say I can see why the hotel has won so many awards. Staff are delightful and so helpful. The rooms are immaculate and decor really different. Loved that our room had separate seating area. Bed so comfortable The breakfasts and dinner were delicious with lots of options. Definitely coming back again. Loved it.

18-Oct-2014
Genuinely great hotel. All areas felt like quality. Bar areas especially good. Food good. Staff absolutely great, couldn't do enough for you. I would recommend to anyone.

17-Oct-2014
The only reason I did not give a five is because the "view" which I paid 10 euros extra for faced the busy, noisy road. I believe this should have been mentioned at time of booking; however, there was a fan in the room and that helped. Beside this, it was a beautiful hotel to stay in, centrally located, the food in the bar was excellent and loved the strawberry jam made on site. Thank you for making my short two day stay memorable.

15-Oct-2014
Stayed at the Granvilled for one night but had to stay another - mainly because of the breakfast it has to be said!! However all aspects of the hotel were great, with very friendly and helpful staff and a lovely room. It is in a good location and we were easily able to walk to shops, restaurants and the Waterford Crystal factory - which was excellent too. The breakfast really is outstanding - the best breakfast we had in Ireland and that is saying something!!

10-Oct-2014
Loved the dining room.

9-Oct-2014
Very relaxing. Staff Very helpful.

1-Oct-2014
our stay was wonderful! The room was excellant,also the food. Everything was very good. I would recommend this hotel to everyone. The staff were very helpful and pleasant.

30-Sep-2014
Professional and friendly staff.......from Shane in the pub to Yvonne and Mary at breakfast. Exceptional value as well, I will definately be back!

17-Sep-2014
Enjoyed staying here! Breakfast was satisfying early in the am. Reception was promot and courtious! Extra handy location to main sites and events! Would come again if in the area.